LAL Offers a reliable Standard Transfers service every Sunday from major airports in the UK. This service is described in detail below.
Please note that Standard Transfers must be booked, with full flight details for arrival and departure as appropriate, at least three weeks before the student's arrival.
We offer our Standard Transfer 'Meet & Greet' for students who arrive and depart on Sundays to our main school in Torbay within the following times
Heathrow between 0900 and 1600 (Ternimals 1, 2 & 3) or 1500 (Terminals 4 & 5)
Gatwick between 1000 and 1400
Stansted between 1000 and 1400
Luton between 1000 and 1400
Bristol between 0900 and 1800
Exeter between 0900 and 1800
Heathrow between 1300 and 1800
Gatwick between 1430 and 1800
Stansted between 1430 and 1800
Luton between 1430 and 1800
Bristol between 0900 and 1800
Exeter between 0900 and 1800

Our airport representatives in the Arrivals meeting hall will meet all students arriving at Heathrow. Our staff will wear red polo shirts (and red rain coats if it is wet) and carry clipboards marked with the LAL logo.
Students arriving at other airports will either be met by our airport representatives as above, or a driver holding clipboards marked with the school's logo.
If a student cannot find one of our staff, or is delayed, they should telephone the school on +44(0)1803 553 062, and be prepared to say where they are in the Airport. Our main meeting point for any lost students at Heathrow is at the Terminal One Information Desk.
Please note that students who arrive over two hours after their original scheduled landing time will have to pay for any additional costs involved in meeting them.
If a student is worried about seeking help in English we can supply assistance cards before the student flies to England on request. These have instructions in several languages and a request for help in English with the school's contact details.
Students at Heathrow will wait for their allotted coach, minibus or National Express departure to Torbay.
When the students are first met, the staff will tell them at what time their coach from the airport will depart, and arrange a meeting point where the students should assemble nearer the transfer time. Our staff will supervise young students if they travelled as unaccompanied minors and at the pre-arranged time the airport representatives escort the students to the coach.
Students arriving at Stansted, Gatwick and Luton will normally be transported by car or coach to Heathrow to join our main transfer service. This will often involve waiting time at the airport of arrival and at Heathrow.
Students arriving at Bristol and Exeter will normally be transferred immediately to their destination, but may be asked to wait for further arrivals.
All coaches carrying children include LAL Torbay staff.
Once an LAL coach has left the London airports, the journey to Torbay will take about 4.5 to 5.5 hours, including a 45-minute break for refreshment. National Express coaches take 4.5-5 hours to Paignton, with no refreshment stop; National Express coaches have WCs on board.
Passengers arriving at Luton, Gatwick or Stansted will usually take time to travel to Heathrow to meet the main transfers; this will be at least 1.5 hours, but may be longer. The journey from Bristol is about 2 hours. The journey from Exeter is about an hour.
On arrival at Torbay, coaches stop at Torquay coach station, Paignton hotels and residences and Clennon Valley car park in Paignton to meet Host Families. A member of LAL Torbay staff, who will introduce each student to their host family or show them to their hotel or residence, will meet students at each point. Most students are collected by their host family but occasionally students may be sent to their host family by taxi.
Yes. Any suitcase or bag cannot exceed 20kg in weight and students should bring no more than two suitcases in addition to hand or cabin baggage. These restrictions are specifically to allow students' luggage to be stowed safely in the limited storage space of our transfer coaches.
All Students must have their name and the school's address clearly marked on all their luggage and written again on a sheet of paper on top of their items within each bag.
Lots of bags look the same, and it is easy to pick up the wrong bag at the airport if it is not clearly labelled. Due to airline regulations, a client who picks up the wrong suitcase will have to go back to the airport to return it personally: this would be at the client's expense. If someone else picks up your baggage, it may never be seen again.
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LAL-UK-A4-airport-assistance-card-v2009.pdf Airport Assistance card with instructions for seeking help at UK airports in several languages, and request for assistance in English. |
The nearest coach stop to LAL Torbay is Paignton Bus Station, which is served by National Express coaches.
You can find information on National Express coaches and book tickets at www.nationalexpress.com. Students wishing to book coach tickets for their departure can also book tickets at LAL Torbay.
The nearest railway station to LAL Torbay is Paignton. There are some direct services to Paignton from London Paddington, but most journeys need you to change trains at Newton Abbot. There are no direct services from any airport.
You can check train times and book tickets at www.gwt.co.uk or telephone +44 1752 835705 - but please note that your tickets may have to be sent to you by post, so allow plenty of time.
If you are travelling from Germany, you may be able to buy tickets through Die Bahn and you can check times at www.db.de
Please be aware that trains are very likely to be disrupted at weekends due to engineering work on the line.
You can now book tickets from many stations throughout Europe to Devon via the Channel Tunnel.
'Through' tickets are available to Newton Abbot, which include:
Newton Abbot is just 20 minutes by local train to Paignton. A single ticket for this part of the journey costs GBP 3.30 to 3.80.
For more information see www.firstgreatwestern.co.uk/Eurostar.aspx