The UK’s Equality Act 2010 defines what are called ‘protected characteristics’ i.e. grounds upon which discrimination is unlawful. One of these protected characteristics is disability. Under the Equality Act 2010 a person is classified as disabled if they have a physical or mental impairment which has a substantial and long-term effect on their ability to carry out normal day-to-day activities. Day-today activities include things such as using a telephone, reading a book or using public transport.