At LAL we want to achieve complete customer satisfaction. However, as with most things in life, unforeseen problems can occur.
At LAL we want to achieve complete customer satisfaction. However, as with most things in life, unforeseen problems can occur.
If you have a complaint either with the school in general or with a service we provide, we would like to know about it. We will always treat your complaint seriously.
This is what you should do:
Please note that where you do not receive satisfaction from a school in England, you may also write to: English UK, 219 St John Street, London, EC1V 4LY
I thank all the staff of LAL School for my language stay in Cape Town. Teachers are very good and school facilities such as internet connection, activities and the food are satisfactory.
I enjoyed my stay, I learned many cultures, to talk to many students from different nations, besides just studying English. It’s a good experience.
It was an amazing trip in LAL School. Course and lessons 10/10. Teacher Casey was a very good teacher. Accommodation – Thank you for cleaning all day!
Thank you for all. I really improved my English and I met a lot of amazing people. The room was perfect!
The English courses and teachers were funny. All staff is very kind, smiled and prepared to help. I was satisfied and felt like at home. The food in lunch was really tasty.