Customer Satisfaction Policy

I have been here for almost six months and it was the best experience of my life, because I’ve met a lot of people and from different countries. They are very friendly and lovely, not just the students but the staff and teachers as well.

I enjoyed my stay, I learned many cultures, to talk to many students from different nations, besides just studying English. It’s a good experience.

I couldn’t be more glad to have been studying here in LAL London for the past 3 months. Firstly, because London is my favourite place in the world, and because LAL is my favourite English school – and that’s why it’s my third time here! The lessons are amazing. I’ve learned so much with my teacher James and all my classmates. And more than grammar, I can understand more about people and cultures. Each class is an adventure that takes us to different subjects, cultures, worlds. In each class we share a little bit of us, and that’s what makes this experience so fantastic.
Studying in this charming town of Twickenham, I have learnt to be more confident as an English student and as a person.This is the most important experience of my life. Thank you, LAL, for being part of it!

It could be in Portuguese, but I preferred to challenge myself and write my testimonial in English. I had Intensive English and it was four lovely weeks in LAL School. It was really good for me to interact with teachers and other schoolmates. My host mother, Bev and her mom were the best people that I met in Cape Town. I really felt at home. I will miss our conversation. Bev was a really mother for me . I have to say thanks for that.

The English courses and teachers were funny. All staff is very kind, smiled and prepared to help. I was satisfied and felt like at home. The food in lunch was really tasty.