At LAL we want to achieve complete customer satisfaction. However, as with most things in life, unforeseen problems can occur.
At LAL we want to achieve complete customer satisfaction. However, as with most things in life, unforeseen problems can occur.
If you have a complaint either with the school in general or with a service we provide, we would like to know about it. We will always treat your complaint seriously.
This is what you should do:
Please note that where you do not receive satisfaction from a school in England, you may also write to: English UK, 219 St John Street, London, EC1V 4LY
The English courses and teachers were funny. All staff is very kind, smiled and prepared to help. I was satisfied and felt like at home. The food in lunch was really tasty.
Thank you for all. I really improved my English and I met a lot of amazing people. The room was perfect!
I thank all the staff of LAL School for my language stay in Cape Town. Teachers are very good and school facilities such as internet connection, activities and the food are satisfactory.
It could be in Portuguese, but I preferred to challenge myself and write my testimonial in English. I had Intensive English and it was four lovely weeks in LAL School. It was really good for me to interact with teachers and other schoolmates. My host mother, Bev and her mom were the best people that I met in Cape Town. I really felt at home. I will miss our conversation. Bev was a really mother for me . I have to say thanks for that.
I’d like to take this time to say something about the time I spent in Cape Town, especially the accommodation. Even if my host family is away from here by walking, Ms Bev Lucraft and her mother are friendly and they did everything they could to look after me. I recommend to the LAL to choose that host family to the others students because it is a good stay.
Teachers are good at English and they gave me all English I’m looking for and other facilities to succeed. I’ll recommend other students to take part in LAL.