At LAL we want to achieve complete customer satisfaction. However, as with most things in life, unforeseen problems can occur.
At LAL we want to achieve complete customer satisfaction. However, as with most things in life, unforeseen problems can occur.
If you have a complaint either with the school in general or with a service we provide, we would like to know about it. We will always treat your complaint seriously.
This is what you should do:
Please note that where you do not receive satisfaction from a school in England, you may also write to: English UK, 219 St John Street, London, EC1V 4LY
Thank you for all. I really improved my English and I met a lot of amazing people. The room was perfect!
I enjoyed my stay, I learned many cultures, to talk to many students from different nations, besides just studying English. It’s a good experience.
I want to improve my English that’s why I’ve been staying for one month at LAL. It was a good experience because I met people from different countries, new friends and I can practice English everyday.
Cape Town is a lovely place, I really enjoy it. The teachers in LAL teach well and they are so cool. The staff in the school is also sociable. Concerning my accommodation, I like it, my room is clean and has enough space even I shared it.
I have been here for almost six months and it was the best experience of my life, because I’ve met a lot of people and from different countries. They are very friendly and lovely, not just the students but the staff and teachers as well.
I thank all the staff of LAL School for my language stay in Cape Town. Teachers are very good and school facilities such as internet connection, activities and the food are satisfactory.